Media

We give you a variety of news.
Launch of Development for 'DY Chatbot', an AI-Based Intelligent Solution
2025-07-21

DOOLIM-YASKAWA is pleased to announce that it has officially embarked on the development of 'DY Chatbot', an AI-based intelligent solution, to open a new horizon in robot automation technology.

'DY Chatbot' is more than just a program that handles repetitive tasks; it is a culmination of AI technology that has learned from DOOLIM-YASKAWA's decades of accumulated engineering data, technical manuals, and on-site know-how.


Main Development Goals and Vision


Assetization of Knowledge: We will build an environment where anyone can quickly and accurately access necessary information by integrating the vast data scattered throughout the company into an 'intelligent asset'.


Maximization of Work Efficiency: We aim to dramatically improve the speed and quality of our services by having AI provide optimal solutions for the various problem situations that field engineers face.


Innovation of Customer Value: Starting with the strengthening of internal capabilities, we plan to develop this into a 'customer-centric smart solution' that directly provides technical information to customers and predicts/supports equipment problems in the future.


This 'DY Chatbot' development is an important first step for DOOLIM-YASKAWA to move beyond the limitations of hardware and become a 'total solution provider' based on data and AI technology.


DOOLIM-YASKAWA promises to do its best to lead the future of the industry and provide the best value to our customers through continuous technological innovation and challenges.


Thank you.


DOOLIM-YASKAWA